Parcels

Your parcels, delivered with total confidence.

Send a parcel anywhere in the city, track its progress live, confirm handover with a code.

Delivery — A-TaSA
In the app

Everything you can do

Choose your courier

See the couriers available near you and hand your parcel to the one you choose.

Up to 7 addresses

Deliver to several recipients in a single order: the courier handles the whole run.

Express delivery

In a hurry? Pick the express option when you order.

SMS tracking for the recipient

The recipient gets a link to follow the parcel live, without needing the app.

Code-secured handover

The parcel is only handed over once the recipient's code is confirmed.

Pay your way

Cash, Mobile Money or your A-TaSA wallet.

Your received parcels

Recipient with an A-TaSA account? Find the parcels delivered to you in the app.

Rate your courier

Share your feedback after each delivery to help improve the service.

Customer preparing a parcel to send with A-TaSA
Before sending

Prepare your parcel

Set the pickup and delivery addresses, then confirm your request in a few steps.

  • Simple form
  • Pickup and drop-off address
  • Tracking from pickup
A-TaSA courier handing a parcel to its recipient, who checks a code on their phone
On handover

Secure handover

At delivery, a confirmation code sent only to the recipient guarantees the parcel reaches the right person.

  • Personal handover code
  • Never shared in advance
  • Confirmed in the app
A-TaSA courier handing over a parcel at a shop
Use cases

Many everyday uses

Documents, small parcels, everyday purchases: A-TaSA delivery adapts to your needs, within allowed items.

  • Suited to several parcel types
  • Prohibited items excluded (see terms)
  • Tracked until handover
How it works

Send a parcel in 4 steps

1

Enter pickup and drop-off

Set the pickup point and the parcel's destination address.

2

A courier accepts

An available courier takes your order.

3

Track the delivery live

Locate your courier until the parcel is handed over.

4

Confirmation code on handover

A tracking code (ATX-XXXX) confirms the delivery went smoothly.

Frequently asked questions

Delivery

How long do I have to cancel a delivery for free?
As long as no courier has accepted your order, cancellation is free. Once a courier is assigned, you have 75 seconds to cancel for free. After that, cancellation is no longer possible until the parcel has been delivered. After 3 free cancellations, a 750 FCFA penalty applies to your next orders.
If I cancel a delivery paid from my wallet, will I be refunded?
Yes. If the cancellation is accepted before the parcel is picked up, the amount paid from your wallet is refunded in full and automatically, immediately.

See the full FAQ →

See also